At Zorax® Helmet, we respect the privacy of our users and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose personal data when you visit our website or make purchases through our online store at zorax.co.uk.
Please take a moment to carefully read this policy so you understand your rights and choices as a Zorax® Helmet user.
Collection of Personal Information
We collect personal information when you:
- Create an online account or place an order
- Sign up for our newsletter or email notifications
- Participate in surveys, questionnaires, or promotions
- Interact with us on social media
- Contact us with inquiries
The types of personal information we collect may include:
- Contact details – Name, email, phone number, mailing address
- Account information – Username, password, order history
- Demographics – Age, gender, location
- Payment information – Billing address, payment card details
- Communications – Email preferences, feedback and questions
We require certain information to process transactions, ship products, and communicate with you about orders. You may decline to provide this information, but it may prevent you from engaging in certain website activities.
Use of Personal Information
Zorax® Helmet uses your personal information for the following purposes:
- Process orders – Name, contact details, payment information
- Manage accounts – Username, password, order history
- Personalize shopping experience – Location, browsing history, preferences
- Send marketing communications – Name, email, contact preferences
- Respond to inquiries – Contact details, message contents
- Conduct research – Demographics, survey responses
- Comply with legal obligations – All categories of personal information
We only process your personal information to the extent necessary for these purposes. We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent.
Disclosure to Third Parties
We may share your personal information with the following parties for the purposes outlined above:
- Service providers – Payment processors, shipping companies, marketing platforms, and other business partners that help us run the website and process transactions. Service providers are obligated to keep your personal data secure and confidential.
- Law enforcement – We may be required to share your personal information to comply with legal processes, inquiries, or obligations relating to audits, security, fraud prevention, and compliance with regulations.
- Asset purchasers – Your personal information may be transferred to successors in interest or purchasers of Zorax® Helmet assets. You will be notified of any such transfer and your choices regarding data use.
We do not share your personal information beyond what is described in this policy without explicit notice and/or consent.
Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law. Common retention periods include:
- Account information: Retained as long as your account is active.
- Order information: Retained for 5 years after the order is processed for accounting purposes.
- Marketing data: Retained until you unsubscribe from marketing communications.
- Correspondence: Retained for 2 years after communication occurs.
When personal information is no longer necessary, we destroy it securely or anonymize it so you cannot be identified.
Your Privacy Choices
You have the following control over the collection and use of your personal information:
- Account information – You can review and edit personal information within your online account at any time by logging in and navigating to your account profile.
- Direct marketing – You can opt out of promotional emails by clicking “unsubscribe” in any Zorax® Helmet email. You can opt back in any time by updating your preferences.
- Cookies – You can disable cookies in your browser settings, but it may affect website functionality.
- Sale of data – We do not sell your personal information without explicit consent. If this changes, we will allow you to opt out.
- Revoking consent – You may revoke consent for the handling of your personal data at any time by contacting our privacy office.
- Right to erasure – You have the right to request deletion of your personal information if there is no justified reason for retaining it.
We will comply with your requests in accordance with applicable law. You are responsible for the accuracy of the personal information you provide to us. Please ensure your data is up to date so we can continue to provide high quality service.
Data Security
Zorax® Helmet is committed to protecting your personal information. We use appropriate technical and organizational safeguards to protect it from unauthorized or unlawful processing and from accidental loss, destruction, or damage.
Our security measures include:
- Encryption of data in transit and at rest
- Access controls for systems containing personal information
- Monitoring and testing of security systems and procedures
- Security awareness training for relevant personnel
We limit access to your personal information to employees who need it carry out their job functions. Despite best efforts, no data transmission over the internet or data storage can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the Contacting Us section below.
Use of Cookies
Our website uses cookies to better understand how you interact with our content and to customize your browsing experience. Cookies are small text files containing small amounts of information which are downloaded to your device when you visit a website.
We use the following types of cookies:
- Strictly necessary cookies – These are required for basic website functionality and secure browsing. They are essential and cannot be disabled.
- Performance cookies – These cookies collect information about website usage like pages visited. No personal data is stored within these cookies. They can be disabled without harming website functionality.
- Functionality cookies – These cookies allow the website to remember choices you make such as language preferences and provide enhanced features. They can be disabled but may affect user experience.
- Targeting cookies – These cookies gather information about your browsing habits to deliver relevant ads and content. They can be disabled without affecting your browsing experience but website content will be less tailored.
You can adjust cookie settings within your browser if you do not wish to accept certain cookies. Be aware that opting out or deleting cookies may cause some site features to function improperly.
Children’s Privacy
Zorax® Helmet does not knowingly collect personal data from children under the age of 16 without parental consent. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us immediately. We will take appropriate measures to investigate and address the issue.
California Privacy Rights
Under California law, California residents may opt-out of Zorax® Helmet disclosing personal information about them to third parties for direct marketing purposes. If you are a California resident and do not want Zorax® Helmet to share your data with other companies for marketing purposes, please contact us using the information provided below and include “California Privacy Rights” in the subject line.
California law also permits California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. If you are a California resident and want such a list, please submit your request in writing to the address below and include “California Privacy Rights” in the subject line.
International Data Transfers
Zorax® Helmet is headquartered in the United Kingdom. Please be aware that any information processed as described in this policy may be transferred to or stored on servers located outside of your state, province, country, or region where privacy laws may differ from those in your jurisdiction. By using our services and providing information to us, you consent to the transfer, storage, and processing of your personal data in any country where we operate. If you do not consent, do not provide us with your personal information.
Changes to this Policy
We may periodically make changes to this privacy policy to reflect updates in our services, technology, legal requirements, and other operation changes. We encourage you to check this page periodically for the latest on our privacy practices. If significant changes are made, we will post a prominent notice notifying users of the changes. Your continued use of our services signifies acceptance of the amended terms.
Contacting Us
If you have any questions about this privacy policy or your rights and choices as a user, please contact us at:
Zorax® Helmet
123 Main St
London, UK
Email: [email protected]
Phone: 020 7946 0000
Please include your name, email address, and detailed request or question. We will promptly investigate and respond to all reasonable requests.
This Zorax® Helmet privacy policy was last updated on January 1, 2023.